When you must cope with one of the most painful, overwhelming experiences of your life, what’s important about a funeral home? Is it how sprawling and sleek the facilities are? Is it the marble and the columns and how many elegantly appointed viewing rooms there are? We don’t think so.
Isn’t what’s most important the personal service and comforting guidance that immediately lift a burden from your shoulders? Isn’t it the sense of warmth, attention to detail and the confidence that everything will be done just as you would want? Isn’t it the extra, particular thought that goes into making a last tribute to your loved one so uniquely special and deserving?
At Laurel Oaks, you experience the kind of compassion and individual attention that comes from being a family-owned firm rather than an impersonal corporate entity like an increasing number of funeral homes today. One funeral director is dedicated to your needs and is on-call to you 24/7 from the initial contact until well after the service is over.
But the true measure of our value is not what we tell you. It’s what customers themselves say about their experience with Laurel Oaks. Following are some recent testimonials we have received, unsolicited, from family members we have helped:
All the arrangements were perfect. I could not have expected more. Our entire family wants to especially thank you for the additional attention and time that was devoted to quickly take action on each and every one of our requests during this difficult time. God bless you.
I realize you were ‘doing your job’ but I want you to know how much I appreciated your help and kindness. This was, without a doubt, the most difficult thing I’ve ever had to do ... I knew this would be the last thing I ever did for my brother and wanted it as close to perfect and as honoring to him as possible ... Most of that week is a blur and I honestly don’t know how we did all that we did. But I know you helped make it easier for us, and for that we will be forever grateful. It takes a very special individual to do the job that you do. To always meet new people at the most grief-stricken time in their lives has to be extremely difficult. You did it very compassionately.
I can’t thank you enough for the beautiful service you conducted for my dad. He would truly have loved every part of it. Experience tells me that it is easy to develop an “edge” or callousness in the business. It seems very clear to me that you have not and your professionalism was so comforting. Laurel Oaks is very fortunate, as well as those you serve, to have you.
Thank you for your excellent services, your guidance in making the arrangements, doing the necessary tasks, and helping to put Buzz’s service together. It is appreciated more than we can say. Our thanks could go and on. We will choose your services again.
I would like to thank you once again for all your hard work and passion that you put into my father’s service. People are still saying how beautiful his service was. I’m so grateful that we had you as our Funeral Director. I appreciated how you handled the process in steps. To me, it was so overwhelming but by allowing me to pause and absorb it allowed me to process the information and then make a more rational decision ... I hope you continue to feel the rewards of being a Funeral Director, because in my eyes, it’s a gift not only for you but also to the ones that have lost the person.
Thank you very much for making our final days with my grandmother very special. Everything was very beautiful and special. You and your staff were very warm and professional ... Our family and friends are very pleased.
We wanted to thank you for the beautiful service you provided ... Your employees are wonderful and have gone out of their way to provide exceptional service to our family during this time of need.
You were a stranger to our family before ... Now you are one of the dearest people we know.
Thank you so much for your love and kindness. Laurel Oaks did a beautiful job on mother’s service and again on my baby sister. Our family thanks you for making a very unhappy time as peaceful as possible. God bless you and your business.
How can I ever thank you enough for your generosity for my Dudley’s life celebration. Your generosity was overwhelming ... Laurel Oaks is beautiful and the service was personal and warm ... The flowers were beautiful and we appreciate you sharing the time with us as well. I miss him so, I can hardly stand it, but it helps to know he was cared for in the end by family and friends. You are wonderful.
You are one of a kind! I cannot tell you in words how much my family and I appreciate all you did for us at the time of Mom’s death. We felt like you became a part of our family and I want to let you know how much we think of you. Everything you did was perfect.
Thank you for the comfort and peace of mind you gave our family. Not because it’s your job, but because of your true caring nature. All Mother’s wishes were carried out without fail. Laurel Oaks has been a part of our family for many years and will continue to be so.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.